Privacy policy
Privacy Policy
Last updated: June 15, 2026
Caleb Charm operates calebcharm.shop. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or use our services.
Information We Collect
We may collect the following types of personal information:
- Contact information, such as your name, email address, phone number, billing address, and shipping address;
- Order information, such as products purchased, order number, payment status, delivery details, returns, and refunds;
- Payment information, processed securely by third-party payment providers;
- Account information, if you create an account;
- Communications you send to us, including customer support requests;
- Device and usage information, such as IP address, browser type, device information, pages viewed, cookies, and similar technologies.
How We Use Your Information
We use personal information to:
- Process and fulfill orders;
- Accept payments and prevent fraud;
- Ship products and provide tracking updates;
- Handle returns, refunds, and customer support;
- Communicate with you about your order or account;
- Improve our website, products, and services;
- Send marketing emails if you choose to receive them;
- Comply with legal obligations and protect our rights.
How We Share Information
We may share personal information with service providers that help us operate our store, including:
- Shopify and website hosting providers;
- Payment processors;
- Shipping and delivery companies;
- Customer support tools;
- Analytics and marketing service providers;
- Legal, compliance, or fraud prevention service providers when necessary.
We do not sell your personal information for money.
Shopify
Our store is powered by Shopify. Shopify may collect and process personal information to provide ecommerce services, checkout, payment processing, fraud prevention, analytics, and related services.
Payment Information
Payment details are processed by secure third-party payment providers. Caleb Charm does not store full credit card numbers.
Cookies and Tracking Technologies
We may use cookies and similar technologies to operate the website, remember preferences, analyze website traffic, improve the shopping experience, and support advertising or marketing.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Marketing Communications
If you subscribe to our email list, we may send promotional emails about products, offers, and updates. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at support@calebcharm.shop.
Data Retention
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, fraud prevention, accounting, and dispute resolution.
Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or request a copy of your personal information. You may also have the right to opt out of certain uses of your information.
California residents may have additional rights under applicable California privacy laws, including the right to know, delete, correct, and opt out of certain data sharing practices where applicable.
To make a privacy request, contact us at support@calebcharm.shop.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
Caleb Charm
Email: support@calebcharm.shop
Phone: 916-747-6934
Mailing Address:
460 Frederick Street
Sacramento, California 95814
United States