Terms of service

Terms of Service

Last updated: June 15, 2026

Overview

This website is operated by Caleb Charm. Throughout the site, the terms “we”, “us”, and “our” refer to Caleb Charm.

By visiting calebcharm.shop or purchasing from us, you agree to be bound by these Terms of Service, including our Privacy Policy, Return and Refund Policy, and Shipping Policy.

If you do not agree to these Terms, please do not use this website.

Store Information

Trade Name: Caleb Charm
Website: calebcharm.shop
Email: support@calebcharm.shop
Phone: 916-747-6934
Mailing Address:
460 Frederick Street
Sacramento, California 95814
United States

Eligibility

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.

Products

We sell plush toys and related accessories. We try to display product descriptions, photos, prices, and availability accurately. However, colors and appearance may vary depending on your device and screen settings.

We reserve the right to modify, update, or discontinue products at any time.

Orders

When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, payment issues, pricing errors, inventory errors, or shipping restrictions.

If we cancel an order after payment has been made, we will issue a refund to the original payment method.

Prices and Payment

All prices are listed in U.S. dollars unless otherwise stated.

Prices, discounts, promotions, and product availability may change without notice. The final price, including applicable taxes and shipping charges, will be shown at checkout before payment is completed.

You agree to provide current, complete, and accurate billing, shipping, and payment information.

Shipping and Delivery

Shipping times and costs are described in our Shipping Policy. Delivery dates are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather, holidays, customs, incorrect addresses, or events outside our control.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Please review that policy before making a purchase.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Prohibited Uses

You agree not to use this website or our products for any unlawful purpose. You may not:

- Violate any laws or regulations;
- Infringe our intellectual property or the rights of others;
- Submit false or misleading information;
- Upload or transmit viruses or harmful code;
- Attempt to interfere with the security or operation of the website;
- Use the website for fraudulent or abusive activity.

Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and design elements, is owned by Caleb Charm or used with permission. You may not copy, reproduce, distribute, or use our content without written permission.

Third-Party Services

Our store may use third-party services, including Shopify, payment processors, shipping providers, analytics tools, and marketing tools. These third parties may have their own terms and privacy policies.

Errors and Inaccuracies

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability. We reserve the right to correct errors and to cancel or update orders affected by such errors.

Disclaimer of Warranties

Our website and products are provided “as is” and “as available” to the fullest extent permitted by law. We do not guarantee that the website will be uninterrupted, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by law, Caleb Charm will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the United States and the applicable laws of the State of California, unless otherwise required by applicable consumer protection laws.

Contact Information

Questions about these Terms should be sent to us at:

Caleb Charm
Email: support@calebcharm.shop
Phone: 916-747-6934
Mailing Address:
460 Frederick Street
Sacramento, California 95814
United States